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Even the smartest apps are not free from bugs. At one time or the other, you may find some issue while using an app or any other platform.
And the best way to solve the issue is to report the bug or make a suggestion to improve it.
If you’ve spotted a bug on Snapchat and want to report it, there are different ways to report the issue. One of them is directly using the “I Spotted a Bug” or “I Have a Suggestion” feature present on the app.
The other way is to just shake your phone and report a bug. For this feature to work, you must enable the “Shake to Report” feature.
Both of the methods are discussed below.
How to Enable Shake to Report On Snapchat
Step 1: Open Snapchat App and go to your profile.
Step 2: Tap the Settings icon in the top-right corner.
Step 3: Scroll down and tap Shake to Report under the FEEDBACK section.
Step 4: Check the circle next to Enable and set the shake sensitivity.
This is how you can enable Shake to Report on Snapchat.
How to Report a Bug on Snapchat
Method 1: Using Shake to Report
If you have Shake to Report enabled, just shake your device a couple of times whenever when you find a bug.
A menu will then appear. Tap Report a Bug.
Write briefly about the bug you have spotted, select a topic & then tap Submit.
Note: When you shake your phone, a screenshot will be included in the report as shown above. To edit or delete it, tap the screenshot image.
Method 2: Using the Settings Menu
There’s also another way to report a bug on Snapchat.
Step 1: On your profile page, tap Settings in the top-right corner.
Step 2: Scroll down and tap “I Spotted a Bug” or “I Have a Suggestion” under the FEEDBACK section.
Step 3: From the listed options, select the part of the app you are facing the issue with. For instance, Camera.
Step 4: Describe briefly the bug. If you have a screenshot, you can attach it too by tapping Add Attachment button. Choose a topic and tap Submit.
Please note that Snapchat will not review each and every bug they receive from users.
How to Turn OFF Shake to Report On Snapchat
If the Shake to Report feature is enabled, just shake your device and a menu will appear. Select Turn Off.
Shake to Report will be turned off successfully on your device.
Here’s another way to turn it off.
Step 1: On your profile, tap the Gear icon in the top-right corner.
Step 2: Under the FEEDBACK section, select Shake to Report.
Step 3: Uncheck the Enable option.
I hope this comprehensive guide on Shake to Report and Reporting a Bug on Snapchat was helpful. If you have any queries, please leave them in the comments below.